Become a part of our caring community and help us put health first
 

Humana’s Marketing organization is seeking a Strategy Advancement Lead to join our Operational Model Transformation initiative. The Strategy Advancement Lead will play a pivotal role in driving organizational change, foster an agile mindset, and lead operational model transformation initiatives to enable teams to deliver value efficiently and effectively through people, platform, and process improvement opportunities.

As the Strategy Advancement Lead, you will develop and lead strategic initiatives, collaborating with stakeholders to identify process inefficiencies and opportunities to drive business value, and recommend strategic advancement across the operational model. Work includes aligning improvement initiatives to strategic advancement, analyzing and measuring effectiveness of existing business processes, recommend business practices and procedures that focus on increased productivity and reduced cost.

Key Role Functions

• Lead the development and implementation of comprehensive strategies for advancing organizational goals aligned to Operational Model Transformation with focus around optimizing workflows, reducing inefficiencies, and enhancing operational performance

• Develop and present data-driven recommendations to senior leadership, influencing strategic decision-making and aligning improvement initiatives with functional OKRs and organizational goals. Recommendations include process innovation, technology utilization, and shared service models

• Exercise independent judgement and decision-making authority to identify, evaluate, and implement strategic improvements that enhance operational efficiency and effectiveness, impacting large cross functional teams

• Work closely with Operations, IT, and other stakeholders to optimize marketing technology and data to support business objectives

• Conduct process assessments, gap analyses, and root cause analyses to identify areas for improvement and develop actional recommendations

• Implement best practices and methodologies to optimize marketing end to end processes and enhance team efficiency and effectiveness

• Define, track, and analyze key marketing metrics and performance indicators using Agile approaches, providing actional insights and recommendations for continuous improvement

• Collaborate with stakeholders at all levels to facilitate communication, transparency, and alignment, and manage expectations

• Promote a culture of continuous learning, experimentation, and knowledge sharing with teams and the broader organization

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree or equivalent experience (5+ years of equivalent experience)

• Experience with strategic advancement and operational model transformation

• Strong understanding of business end-to-end process, platforms, technologies and best practices

• Experience leading cross-functional teams and driving transformational initiatives

• Excellent analytic, problem-solving, and project management skills

• Ability to communicate effectively, influence stakeholders, and drive results

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Certifications in Lean Six Sigma, Agile, or similar methodologies

• Understanding of Agile methodologies

Additional Information

This role is a nationwide remote role. Candidate must be able to accommodate EST time zone.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Parental and caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$112,400 – $154,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.