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The Associate Vice President – Insurance and Services Procurement will report to the Chief Procurement Officer and be an integral member of the Procurement Leadership team. This role will be responsible for the enterprise development and execution of category strategies for Professional Services, Corporate Services, Health & Medical Services and other categories of spend unique to our Insurance Organization. The role will also be responsible for business engagement of stakeholders in the following organizations – Insurance, Corporate Affairs including Military, Corporate Strategy, Corporate Finance, Corporate HR & HR Services, and Legal. This leader will be a strategic business partner to stakeholder leadership teams outlined above and their respective Finance Leaders.

The leader must have the executive presence and communication skills required to build trust with Executive Leadership stakeholders. Key leadership traits required include the ability to influence and form strong partnerships with business and Finance Leaders, and operational excellence in managing multiple complex priorities simultaneously.

Key responsibilities

• Leadership of the Insurance and Services Procurement team of 18 employees, management of $2.4B spend, developing, managing, and executing the category and strategic sourcing strategies for all the categories and subcategories under management (Business Process Outsourcing, Consulting, Contingent Labor, Human Resources, Treasury, Finance, Associate Well-Being Services, Health and Medical Services, etc.).
• Excellent Stakeholder Engagement: This position will be a strategic business partner to the Leadership Teams of the Stakeholder organizations listed above and be tasked with gaining a deep understanding of their business strategies to ensure resulting category and sourcing strategies are in place to drive the greatest value from the external marketplace.   Partner with the stakeholder organizations and supplier management functions in identifying, prioritizing, and pursuing short-, mid- and long-term sourcing opportunities. Establish the role as a strategic business partner to the stakeholder Leadership teams with the ability to establish meaningful relationships and adapt to the challenger model.  Drive strong demand planning and management, and budget alignment.
• Leading Category Management and Sourcing: Lead the Procurement team and stakeholders in the joint development, execution and monitoring of leading category strategies across all categories under management that drive valuable business outcomes.  Lead team to:
  • Segment their supply base and develop preferred supplier lists. Evaluate supplier core competencies and competitive positioning using industry cost models and bench-marking analysis.
  • Support supplier diversity and sustainability initiatives by selecting diverse and environmentally conscious suppliers for RFX’s.
  • Conduct market analyses, competitive bids, cost modelling and benchmarking to demonstrate fair and reasonable pricing on new awards.
  • Maintain a robust project pipeline to drive target savings or spend reduction year over year.
  • Source strategic suppliers, negotiate and manage supplier contracts, pricing, and performance against business requirements for complex, high risk and/or enterprise critical engagements that may have significant impact to Humana’s operations or profitability.
  • Partner with the Sourcing Organization to ensure sourced spend is executed and managed in accordance with category plans and strategies.
• Support process optimization, and elimination of spend through unapproved buying channels within assigned categories.
• Provide coaching, development, and growth opportunities to team members to strengthen the bench across the organization.
• Work with finance and business leaders to identify total cost of ownership opportunities and validate project savings.
• Build and maintain strategic relationships with key suppliers. Demonstrate strong supplier management expertise, collaborating with the Supplier Management teams to manage strategic suppliers that achieve sustainable value for the enterprise.  As applicable, implement the organization’s enterprise supplier management program to hold suppliers accountable to key business metrics and standards.

Impact

• Develop and lead appropriate business engagement, category and sourcing strategies that support business requirements, develop savings targets, and driving savings across all categories under management.
• Drive thought leadership for sourcing of categories by leveraging market and industry intelligence, trends, innovation, and best practices.
• Recruit, develop and lead a team of high performing category procurement professionals who are responsible for identifying, prioritizing, and pursuing short and long- term opportunities for specific spend categories.
• Develop supplier negotiation strategies that reflect and maximize Humana’s enterprise buying power, focus on service quality/performance and minimize risk exposure.  Lead negotiation process for complex, high value transactions.
• Collaborate with all levels of management, manage strategic suppliers to achieve optimal value/service/pricing and ensure our strategic direction, operational and quality goals are achieved.
• Actively participate in achieving the organization's ESG goals including but not limited to Supplier Diversity and Sustainability.
• Collaborate with CPO and leadership team to drive stakeholder engagement, category management, sourcing rigor / excellence, talent management and optimization of the procurement target operating model within Enterprise Procurement and Supplier Management

Use your skills to make an impact
 

Qualifications

• Bachelor’s Degree – MBA or advanced degree and / or relevant supply management certifications desirable.
• 15+ years in a procurement function with experience across multiple indirect spend categories, preferably outsourcing, consulting, contingent labor, HR, Finance, Insurance operations.
• 5-10 years of management experience, leading through both authority and influence; including a proven ability to recruit, develop and retain key talent.
• Proven ability to develop / implement sourcing and procurement strategies, concepts, and governance.
• Strong and up to date expertise in category management, supplier management including service offerings/differentiation, cost and savings drivers and leading practices/market trends.
• Strong, approachable executive presence, ability to influence senior executives and to foster productive working relationships with a diverse group of partners, peers, and leaders.
• Strong stakeholder engagement and relationship management experience, serving as a challenger where necessary.
• Excellent contract/supplier negotiation preparation and execution skills to achieve desired outcomes from supplier negotiations.
• Superior negotiation and collaboration skills to influence senior leadership on strategic direction, business case value proposition and sourcing recommendations.
• Experience managing change across multiple stakeholder groups.
• Superior analytical ability to quickly gather facts, perform root cause analysis and draw conclusions.
• Strong conceptual thinking skills with adeptness to lead others through ambiguous and/or complex issues.
• Ability to build consensus and act as an independent arbiter to achieve sourcing outcomes that meet business requirements without sacrificing service or increasing risk/cost.
• Effectively relates to others by collaborating and cooperating even with those holding divergent and/or opposing views and goals.
• Superior oral and written communication and interpersonal skills for interaction with senior leadership.
• Expertise in operational, technical, organizational, and cultural change management
• Results Orientation – Sponsors continuous improvement programs, recognizing opportunities to simplify organizational processes and create efficiencies. Anticipates and ensures appropriate resources and structures are in place to support short- and long-term business goals.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$181,200 – $249,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.