Administrative and support service careers 

For people who specialize in service
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Administrative and support service opportunities

Our administrative and support service employees are at the heart of Humana and make up about 12% of Humana’s workforce. These valued employees care for our members, providers, sales representatives and employees by offering various support via traditional, high-touch and digital channels, such as telephone, chat and social media.

Full-time

Our full-time administrative and support services team focuses on creating simplified, consumer-centric approaches. Employees have the freedom to approach their work with creativity, which ensures each customer’s needs are uniquely met. We work on cross-functional teams to continuously improve the way we interact with and serve our customers.

Full-time administrative and support employees work more than 30 hours per week.

Part-time and seasonal

Part-time administrative and support service employees work between 20-29 hours per week. Many of our part-time employees take advantage of our flex scheduling, which allows employees to work from home or in a Humana office. We support each of our employees on their journey to achieve work-life balance.

Seasonal administrative and support employees work for a limited period of time, often around the same time each year.
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Equal opportunity employer
It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Humana is a Medicare Advantage HMO, PPO and PFFS organization with a Medicare contract. Enrollment in any Humana plan depends on contract renewal.